Most drivers are scared to use the hard shoulder on smart motorways

Three-quarters of drivers avoid using the hard shoulder when it's a running lane. And only five percent think smart motorways are safer.

Smart Motorway Fears

Almost three-quarters of UK drivers deliberately avoid using the hard shoulder on smart motorways

A survey of 2,000 adults by Kwik Fit found 73 percent don’t drive on the hard shoulder (inside lane) of a smart motorway, even when signs show it as open for traffic.

This makes for a substantial increase from the 56 percent of drivers who answered the same when surveyed in 2019.

Scrap smart motorways, say drivers

Smart Motorway Fears

Drivers’ main fear about using the hard shoulder is colliding with a stationary vehicle up ahead. A total of 31 percent cited this as a concern, with 30 percent saying they do not believe smart motorways are safe. 

Only five percent of respondents thought smart motorways are safer than traditional motorways. This follows an announcement that the government will pause the introduction of any new smart motorways for five years.

Some 22 percent of motorists believed pausing the rollout is sensible, given the ongoing safety concerns. However, more than a third (36 percent) said that rather than being paused, smart motorways should be scrapped altogether.

Six percent also thought smart motorways were dangerous, but that the reduced congestion justified the risk.

Better understanding, but confusion remains

Smart Motorway Fears

The Kwik Fit survey did highlight that drivers feel slightly more confident about the signage used on smart motorways. 

In 2019, 29 percent of drivers said they were uncertain on the signs that explained how to use a smart motorway. This has now fallen to 22 percent, but around one in five motorists is still unsure.

Roger Griggs, communications director at Kwik Fit, said: “Smart motorways have been a huge topic of debate and it is absolutely correct for the government to pause their development to both gather data and ensure that the UK’s motorways are as safe as possible. 

“It is clear that many drivers are yet to be convinced about the safety of smart motorways and therefore there must be clear transparency about all the data being gathered and the evidence on which future decisions are based.”

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John Redfern
John Redfern
U.S. Editor with a love of all things Americana. Woodgrain-clad station wagons and ridiculous muscle cars a speciality.

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