How to avoid low-speed car parking accidents

How to avoid parking prangs

The car insurance industry estimates there are more than 1,000 low-speed collisions in the UK every single day.

Yet despite the lack of speed, the average repair bill for these accidents tops £1,500.

According to GEM Motoring Assist, it’s partly to do with the size of parking spaces, and the size of cars we try to squeeze into them.

Legally, a parking space can be between 7ft 6in (around 2,300mm) and 8ft 10in wide (just under 2,500mm), but most are closer to the minimum.

Compare that with the width of a typical family hatchback – 5ft 9in or 1,800mm, and you don’t have much left either side of the car to work with, for both parking and getting out.

How to avoid parking prangs

How to avoid parking prangs

Happily, we have a guide to avoiding parking prangs, with some tips from GEM Motoring Assist.


The first thing you should do, when it comes to driving in general, is make sure your mirrors are set correctly. Maximise what you can see and you’ll be a better driver – and a better parker.

Spacial awareness

Cars come in all different shapes and sizes, so familiarise yourself with your vehicle. Know where its extremities are, and learn what it can do in terms of turning radius. 

Take your time

Parking safely is more important than doing so quickly. Plan your journey and allow time for parking. Aim to travel at times you know it won’t be busy. Have in your mind exactly where you’ll be able to park as easily as possible. Don’t fight others for spaces, either. That’ll just put pressure on and increase the likelihood of a prang.

How to avoid parking prangs

Use what you’ve got

Gadgets like parking sensors and reversing cameras can be a godsend. Make good use of them, and you can turn from a parking pariah to a space-saver overnight.

Clear view

Make sure all your windows, mirrors and cameras (if you have them) are nice and clean, for ease of use. It’s no good having perfectly set-up mirrors if they’re rainy or mucky.

Reverse in, drive out

We suspect a great deal of the 1,000+ parking accidents that happen each day are due to people are reversing out of spaces blindly. Avoid this by reversing into your desired space. That way, you get a clear view out when it comes to leaving. If you must reverse out of a spot, do so slowly and carefully, perhaps with the guidance of a passenger or passer-by.


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UK-wide pavement parking ban is being considered

Pavement parking could be banned in england

The Department of Transport (DfT) has suggested that pavement parking could be banned in the UK, pending a consultation. 

The ban would be in aid of pedestrians, who may struggle with cars obstructing pathways. The elderly, and those in wheelchairs or with buggies are considered the most inconvenienced by pavement parking.

One of the primary concerns is the social isolation and loneliness a blocked pavement can cause, if older or impaired people are unable to get out.

Pavement parking ban

The government has outlined its response to the Transport Committee’s 2019 report. The DfT says it:

  • Will address pavement parking in the Loneliness Strategy consultation ‘in the near future’
  • Will run a consultation on a national ban on pavement parking, increasing awareness and understanding of the issue
  • Will consider an offence of ‘obstructive pavement parking’, or ‘unnecessary obstruction’, enforceable by police and local councils
  • Will commit to further consultation this year on specific changes needed for Traffic Regulation Orders

Pavement parking ban

In London, a pavement parking ban has been in effect for nearly 50 years. While opening up walkways for pedestrians, it also ensures they sustain less damage. 

Pavement parking in London can see drivers landed with a fine of up to £100. Their car could even be towed away. All that’s needed is one or two wheels up on the footway to break the rules.

“I am pleased the government has taken on board the previous committee’s concerns about the very real difficulties presented by pavement parking and our proposed solutions,” said Huw Merriman MP in response to the DfT’s commitments.

Pavement parking ban

“There is much to praise in this response and we particularly welcome the Department for Transport’s intention to consult the public on how a ban on pavement parking would work for them.

“However, we have to now deliver this change. The government promised to look into the issue in 2015 but consultations, round-table events and internal reviews failed to lead to any actions to improve the experience of the public. This government has signalled an intent to finally deliver change. We now need a detailed timeframe from the Department for Transport to ensure this happens.”

RAC comment: “Not all streets are the same”

Pavement parking ban

“Blocking pavements impacts most on those with disabilities and those pushing buggies and creates unnecessary danger for pedestrians,” said RAC head of roads policy, Nicholas Lyes.

“In short, nobody should be forced into stepping into the road to get around a vehicle that has taken up pavement space, so the government is right to explore giving local authorities additional powers to enforce this type of selfish parking.

“However, outlawing pavement parking as a whole is more complex because not all streets in the UK are the same. For example, some drivers will put a tyre up the kerb on a narrow residential street to avoid restricting road access to other vehicles, while still allowing plenty of space for pedestrian access. Therefore better guidance and a definition of what is and isn’t appropriate would be a more practical solution, rather than an outright ban.”

Is it illegal to park in front of a driveway?

Resident parking and parking in front of your driveway

Where parking is at a premium, some drivers will take desperate measures to secure a space.

One of the most frustrating situations for many home owners is when others park in front of their driveway. So, what is the law surrounding this? And is there anything that can be done?

The space in front of your house isn’t ‘yours’

Resident parking and parking in front of your driveway

The law is fairly clear on people’s rights to park in residential areas. Unless otherwise specified, the spaces on your street, and outside your home, are fair game. The police will remind you that it’s not ‘your right’ to park in front of your house.

That said, there is one situation where this doesn’t apply: areas that use resident parking permits, which have proliferated where commuter parking is rife. These areas require displayed permits, owned by residents only, for specified periods of the day.

A couple more grey-area parking rules are that you’re not allowed to park ‘in front of an entrance to a property’, or ‘anywhere that would prevent access for emergency services’. These are potentially worth investigating for your problem parker.

Parking pariahs: places you should NOT park

Van drivers facing parking crisis

There are a number of areas where you are definitely not allowed to park. These are areas marked off by zig-zag, red or double yellow lines. You should also avoid cycle lanes, marked taxi bays and close proximity to bus/tram stops if the signs indicate as such. 

Parking near to school entrances is also not allowed, along with areas close to junctions, plus parking spaces for Blue Badge holders and motorbikes.

Driveway parking: the law

Resident parking and parking in front of your driveway

Where people are not allowed to park is in front of your driveway, provided, of course, that there is a dropped kerb. 

Dropped kerbs, be they for pedestrians, or for drivers, are a no-go zone for parking. A vehicle can be ticketed for even partially covering one. Parking close to a dropped kerb, even if it restricts access, is not illegal, however.

What also isn’t illegal, bizarrely, is parking on someone else’s drive. It’s private property, and therefore a civil issue. 

Resident parking and parking in front of your driveway

“In a bizarre way, the system seems to favour the offender over the victim in this case,” said Jack Cousens, head of roads policy for the AA.

“Because the offence of trespass is a civil matter the police cannot get involved, and as the vehicle is on private land the council cannot help either. So the only options available to homeowners seeking to get back what is rightfully theirs, costs both time and money.”

Provided the car is taxed, insured, has an MOT and is in safe condition, this is an issue way down the priority list of the authorities. Thankfully, it’s not all that common.

Unfair parking tickets

Revealed: the cities with the most unfair parking tickets

Unfair parking tickets

Up to two-thirds of parking tickets are overturned when challenged. That’s according to a recent Freedom of Information (FOI) request.

FOIs were sent to major city councils to identify how many parking penalty charge notices (PCNs) were issued in a year. The councils were also asked how many were appealed and how many of these challenges were successful.

Based on the FOI data, it would appear that parking wardens in Newcastle are a little trigger happy with their ticket machines. Of the 81,000 PCNs issued, nearly a quarter were appealed by disgruntled motorists. Of these challenges, 66 percent were successful, meaning that one in six (16 percent) of all PCNs were overturned.

The results were similar in Liverpool, Cardiff, Bristol and Leeds. Meanwhile, in London, a massive 3.7 million parking tickets were issued in a year, but very few were appealed. Indeed, just one percent of PCNs were appealed – with 0.3 percent of all tickets overturned.

What is a penalty charge notice (PCN)?

A PCN can be issued for a parking violation, breaking some traffic rules or not paying the charge for the London congestion zone, low emission zone or Dart Charge on time. You usually have 28 days to pay, and the fine is often reduced if you pay within a fortnight. 

If you fail to pay a PCN within 28 days, you’ll be issued with a ‘charge certificate’. You’ll have 14 days to pay the original fine plus an additional 50 percent.

How to challenge a PCN

Parking ticket

You can challenge a PCN if you feel it has been issued unfairly. A challenge must be issued within 28 days. If you do it within 14 days and the challenge is rejected you may only have to pay 50 percent of the fine.

There are different rules for challenging, depending on the PCN in question.

If you received a parking ticket on the spot, for example on your windscreen, you should make an informal challenge with the council. The appeal process starts by using the relevant postcode on the government’s website.

If you received a PCN through the post, you must make a formal challenge (representation) with the council. A formal challenge should also be used if your informal challenge is rejected. Use the same link to start the appeal process.

In the case of a formal challenge, you must:

  • Explain your reasons for challenging the PCN, using as much detail as possible.
  • Provide copies of any evidence to support your challenge. Evidence could include a valid pay and display ticket, photos of signs that are unclear, witness statements, photos of the road markings, or a repair note if your car had broken down.

If the formal challenge is rejected, you’ll be given 28 days to pay. Alternatively, you can take the appeal to an independent tribunal.

How and when you should appeal parking fines

Last month, we published a full and detailed guide to when and how you should appeal a parking fine. It showed that 56 percent of motorists who appeal a fine are successful, so a challenge could be worthwhile.

The penalty charge notice league table

CityPCNs issuedPCNs appealedTotal PCNs overturnedSuccessful appeals
Newcastle80,97224 percent16 percent66 percent
Liverpool89,19023 percent14 percent63 percent
Cardiff66,62120 percent11 percent54 percent
Bristol100,74016 percent9 percent54 percent
Leeds97,27530 percent15 percent51 percent
London3,665,7271 percent0.3 percent49 percent
Sheffield47,16828 percent8 percent30 percent
Glasgow147,94512 percent4 percent30 percent
Edinburgh208,5230.11 percent0.03 percent25 percent
Birmingham136,82015.7 percent3.6 percent23 percent
Manchester598,0600.13 percent0.03 percent23 percent
Leicester78,56213 percent2 percent19 percent
Norwich26,53025 percent2 percent9 percent

The FOI was submitted by AMT. You can see the full results of the research here.

Parking prangs cost UK motorists £1.5 billion a year

Parking prangs cost UK motorists £1.5billion a year

New research reveals how much parking bumps and crunches cost the UK motorist. Apparently, we’re shelling out £1.5 billion a year.

The study by Skoda questioned 2,000 UK drivers on their experiences. It revealed that around 11 percent had seriously damaged their car while parking over the course of the last year. That’s 3.74 million people out of the UK’s 34 million motorists.

Around 40 percent said they’d hit a lamp post, tree or space divider. And the average bill for this damage was £396.

As for other parking problems, four in 10 of the motorists polled admitted to whacking another car with their door when getting out. In a year, the average driver also kerbs his or her wheels twice.

Parking prangs cost UK motorists £1.5billion a year

Despite all this, our confidence isn’t dented. An ambitious 73 percent of Brits reckon they are good at parking. But only 53 percent think they’re good enough to get themselves through another driving test.

Of course, new cars can come with an arsenal of new technology designed to help you park. Reversing cameras, position indicators and software that displays exactly where your car is can take the pain out of the process. There are also systems that will park the car for you, although we wonder how many actually trust them to do so.

Parking prangs cost UK motorists £1.5billion a year

“While many people feel confident in their parking capabilities the numbers show motorists have forked out significant sums in the last 12 months repairing their cars from parking mishaps,” said a Skoda spokesperson. 

Parking fines: When and how you should appeal

How and when you should appeal parking fines

Nothing knocks the wind out of your sails quite like the sight of a bright yellow parking ticket wedged under your car’s wiper. Unlike many private parking tickets, council and police-backed parking tickets are more often than not the real deal. However, there are still circumstances where you can appeal, and get away without that sting in your bank balance. Here’s how to appeal a parking fine.

The advice comes courtesy of Hippo Leasing, which has revealed that council-owned car parks in England generated a massive £930 million in parking fines in 2019. Many of these tickets could have been unjustly given, or easily appealed.

Indeed, 56 percent of motorists who appeal a parking fine are succesful. The first piece of advice, for private or public fines, is to not pay it if you want to appeal. Payment is an admission of guilt, and you’ll have a devil of a job getting that back.

Good reasons to appeal your fine

Train station parking

Obviously, if you’ve parked and not paid, or knowingly outstayed your welcome, that is a wrongdoing on your part and the fine is fair. However, there are a number of situations where appealing might be worthwhile.

Broken down

If you’ve outstayed a prescribed parking period because your car has broken down, you should definitely appeal. Evidence will be needed, like a recovery receipt or the like, but given everything’s above board, the appeal should be successful.


If you pulled over spontaneously because you were ill, it’s also worth appealing.

Incorrect details

This is where reading the notice carefully is a good call. Know the charge, and know your story. If the timings don’t match up, or the plate is incorrect, state your case. As above, evidence is always useful, like a parking receipt.

Expensive high-street parking

Unclear or incorrect signs

Signs that are out of your way can be cause for appeal. Pleading ignorance, or citing the parking period, can go far. It’s entirely possible you were papped after a free parking period began, making the fine unjust, or that the sign detailing the rules was too far out of your way to fairly make you aware. Photo evidence would help you in that case.


Council-run car parks operate a ten-minute grace period. If a parking warden has got a bit over eager handing out tickets, provided you can prove it, this is grounds for your fine to be dropped.

Legitimate pay, unfortunate display

Finally, if you have paid, but haven’t displayed as well as you could have, it’s also worth a shot. It’s possible you’ll be declined, but, nothing ventured…

In any case, it’s always worth establishing a dialogue with the authority that issued the fine, by email or even on the phone.

Appealing private tickets

Van drivers facing parking crisis

Private tickets, while sounding official and often coming with photo evidence (if arriving through the post), are not a fine. They are a breach of contract and can be challenged if you think you’re in the right. Private firms can also be more trigger-happy in sending out fines, too.

We’ve experienced fines for exceeding time limits when we haven’t, and fines for being somewhere on an entirely different date to when we were. Stories are rife of ANPR (automatic number plate recognition) systems penalising people for simply turning around in the entrance to a car park. In all cases, it is worth an appeal, following the process detailed on the ticket.

Rows of used cars in a parking lot

If the parking firm is part of a trade body, like the British Parking Association, you can help yourself by going through its independent portal. If the company isn’t a part of an official trade body, write a letter detailing your claim for exemption. Don’t worry if you don’t hear back: it’s a habit of private firms to go quiet of the case has been dropped, but a cursory phone call or email a couple of weeks down the line just to confirm can’t hurt.

You could appeal via the venue you were visiting. I successfully appealed an unjust fine I received at a Morrisons, via the supermarket, rather than the parking company. Time limits catch people out when they’re new or not clearly signposted. Again, dialogue is key. If you don’t try, you don’t win. A call or email to explain the situation, and that you weren’t exploiting the facility, can go a long way.

Explained: all the places you’re not allowed to park

where you can't park in the UK

Parking is something we like to moan about. Whether it’s excessive charges, a shortage of spaces or a clamping nightmare, the issue is never far from a motorist’s mind.

The subject of where you can and can’t park is more complex than you might think. If it’s been a while since you read the Highway Code, you might have forgotten where you’re not allowed to stop or park. Similarly, you might be in the dark when it comes to parking outside your own home.

Here, we reveal the places you’re not allowed to park, along with a few facts about parking in the UK. 

Yellow lines

Most drivers are aware that yellow lines relate to parking restrictions, although many choose to ignore the signs. Double yellow lines indicate a prohibition of waiting at ANY TIME, even if there are no upright signs. Basically, you cannot park on double yellow lines.

Things aren’t so clear when it comes to single yellow lines. You MUST NOT wait or park on yellow lines during the times of operation shown on the signs or at the entrance to a Controlled Parking Zone. Often, you’ll find that parking restrictions are lifted overnight or at weekends.

You MUST NOT wait, park, set down or pick up on school entrance markings when upright signs indicate a prohibition of stopping.

Double Yellow Lines UK

Parking by the roadside

The Highway Code says you must use off-street parking areas or bays marked out by white lines whenever possible. If you have to stop by the roadside, you must adhere to the following rules:

  • Do not park facing against the traffic flow
  • Stop as close as you can to the side of the road
  • Do not stop too close to a vehicle displaying a Blue Badge
  • Do not park in spaces reserved for Blue Badge holders, residents or motorcycles

There are specific rules regarding parking partially or wholly on the pavement. Click here for more information.

Where you MUST NOT stop or park

The Highway Code goes on to list the following places where you MUST NOT stop or park:

  • The carriageway or the hard shoulder of a motorway except in an emergency
  • A pedestrian crossing, including the zig-zag lines
  • A clearway
  • Taxi bays
  • An Urban Clearway during its hours of operation
  • A road marked with double white lines in the middle, even when a broken white line is on your side of the road. The exception is to pick up or set down passengers, or to load and unload goods
  • A tram or cycle lane during its hours of operation
  • A cycle track
  • Red lines, unless otherwise indicated by signs

Abbey Road

Other parking restrictions

Rule 243 of the Highway Code says DO NOT stop or park in the following places:

  • Near a school entrance
  • Anywhere you would prevent access for emergency services
  • At or near a bus/tram stop or taxi rank
  • On the approach to a level crossing or tramway crossing
  • Opposite or within 10 metres (32 feet) of a junction, except in an authorised parking space
  • Near the brow of a hill or humpback bridge
  • Opposite a traffic island or another parked vehicle
  • Where you would force other traffic to enter a tram lane
  • Where the kerb has been lowered to help wheelchair users and powered mobility vehicles
  • In front of an entrance to a property
  • On a bend
  • Where you would obstruct cyclists’ use of cycle facilities

EXCEPT when forced to do so by stationary traffic.

What happens if someone parks on your driveway?

Make money renting driveway

Although you’re not allowed to park in front of an entrance to a property, there’s nothing to stop someone parking outside your house. Hannah Parsons, a solicitor at DAS Law, says: “A homeowner has no special legal right to park directly outside their property. All road users have the same right to park anywhere on the public highway as long as they do not contravene parking restrictions.”

Things aren’t so clear cut when it comes to parking on a driveway. As Hannah Parsons explains, it’s not a criminal offence.

“If a vehicle is parked on your driveway without your permission, they are trespassing. As trespass is a civil and not criminal offence, the police will not always get involved. At most, they may send an officer to try and determine the owner of the vehicle and ask them to move it.”

Once the car is on a driveway, it’s technically on private property – where the local council has no jurisdiction. A council will remove an abandoned car from private or public property, but if the vehicle is taxed, insured and has a valid MOT they’re unlikely to touch it.

Taking revenge by blocking the car in question isn’t recommended. Hannah Parsons says: “If someone has parked on your driveway and you were to block them in, your vehicle may be causing an obstruction to the public highway and this is a criminal offence. The owner of the vehicle could therefore call the police.”

This is a view shared by Paul Watters of the AA. He warns: “Frustrating though this may be, what you can’t do is pop a line of cones on the road outside. You’re then committing a criminal offence because they could cause an accident.

“This counts as obstruction and a penalty charge could be issued.”

Penalties for illegal parking

Parking ticket

The Traffic Management Act 2004 was introduced to tackle congestion and disruption on the road network. It gives local authorities more power to manage parking policies, coordinate street works and enforce some moving traffic offences.

A Penalty Charge Notice (PCN) might be enforced and issued through the civil rather than the criminal justice system. The fine may be either £70 or £50, depending on the impact of the offence.

The PCN is discounted by 50 percent to £35 or £25 if paid within 14 days of receiving the ticket. If the fine is left unpaid, the local authority can pursue the debt through the County Court.

For more motoring hints and tips, check out our advice section.

Mercedes-Benz drivers can pay for parking via their dashboard

Mercedes parking display

Parkopedia and EasyPark have joined forces to allow Mercedes-Benz drivers to pay for parking via their car dashboard.

For now, the service is available in around 200 German cities, but the in-car payment facility will be rolled out across Europe. EasyPark covers 1,400 cities across 18 countries, while Parkopedia provides information on 70 million parking spaces in around 15,000 cities.

The Mercedes-Benz owner requires a MercedesPay account, with payments handled by their Single Sign-On account.

Upon arrival at paid on-street parking zone, the Mercedes-Benz vehicle triggers the automated parking payment. The driver confirms the start of the transaction and exits the car. When the driver returns to the vehicle and starts the ignition, he or she is prompted to the stop the transaction. The MercedesPay account is charged – with the driver paying for the actual time spent at the parking location.

EasyPark Group CEO Johan Birgersson, said: “The Mercedes-Benz brand is synonymous with world-class design and the highest quality driving experience. Bringing the latest technology into cars to address the main parking pain points, the time drivers have to spend on finding and paying for parking, this innovative feature allows for a smooth and easy user experience that saves time and effort for users.”

Parking of tomorrow

Mercedes parking payment

Commenting on the announcement, Parkopedia’s COO Hans Puvogel added, “The launch of Single Sign-On payments for EasyPark-enabled locations is another example of how Parkopedia is working to help innovate the parking industry and provide better experiences for drivers.

”We are honoured that Mercedes-Benz has extended its trust in Parkopedia and EasyPark to offer on-demand parking as part of Mercedes-Benz’s comprehensive in-car parking services, and look forward to continuing to work together to further enhance the in-car experience for drivers.”

Every year, drivers in Europe and North America spend an average of 55 hours searching for parking spaces. Services such as Parkopedia will speed up the process of finding a space, while innovations such as this latest announcement will make searching for loose change a thing of the past. Indeed, the transaction will start and finish at a touch of a button.

In a previous statement, car park operator APCOA claimed looking for a suitable parking space accounts for practically one third of inner-city traffic. Mercedes-Benz said this would correspond to CO2 emissions of 1.3kg per search.

Free polling station parking to help people vote

Free parking for election 2019

With the first December election since 1923 looming, voters will be venturing out into the cold to have their say.

To encourage this, and quell worries about associated expenses, JustPark is giving customers 30 minutes of free parking close to polling stations on Thursday 12 December.

Voters can learn more via the app’s election day page, which allows users to search for spaces and reserve a half-hour slot. 

Free parking for election 2019

“Whatever your political opinion, we can all agree that boosting voter turnout is important, but it can be a real challenge given the time of year for this election,” said Anthony Eskinazi, CEO of JustPark.

“It’s important to us that as many people as possible are able to get out and vote.”

Temperatures are expected to be as low as minus three degrees centigrade, and three in five expect voter turnout to decrease as a result of such conditions. Two thirds said they were worried for the elderly, disabled or pregnant, and their ability to vote.

More than a quarter (26 percent) said they’d be more likely to drive out to vote if parking were affordable and available.

Free parking for election 2019

Former Home Secretary Alan Johnson launched the offering with JustPark, saying  “I am pleased to be part of a campaign that aims to get more people voting on December 12th.

“This will be the first December election for 96 years and, for the elderly and infirm in particular, there will be real worries about the cold and dark conditions. Being able to park, free of charge, close to the polling station will make a significant contribution to voter turnout.”


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BP customers ‘stay too long’, get £100 parking charge

parking fines petrol station

An unexpected cost facing many UK drivers is the maximum-stay parking fine. Supermarkets and retail parks have been quietly installing CCTV and ANPR systems to make sure customers aren’t outstaying their welcome. Now, petrol stations are getting in on the act. Customers are finding out the hard way.

Gareth Hughes received a £100 fine for exceeding the 30-minute maximum stay limit at BP on Mitcham Road in Croydon. He didn’t park and ‘abandon’ his car, though. He got fuel, he paid, then chose to use the car wash. The resulting charge came after Mr Hughes took a full 17 minutes more than the allotted time. He claims there was no signage to denote the maximum stay period, either.

Another customer of the same BP outlet received a similar £100 fine. Media trainer and journalist Guy Clapperton browsed the adjacent M&S Simply Food to grab a few bits and to avoid the queue to pay. He paid and used the on-site car washing facilities, which amounted to him being there for 42 minutes. He appealed the fine and was eventually refunded, but got no sympathy from BP.

parking fines petrol station

“How can it make sense to penalise people who spend £80 or more on your services. An allowance of 45 minutes would be far more reasonable,” he told The Guardian.

When approached, a cashier at this BP admitted that they’ve been getting a lot of complaints, and that he thought those using the car wash got more time.

Similar experiences have occurred at other vendors too. The Guardian featured the case of a customer of Shell in Kilburn, who received a fine after being stuck in a queue for the car wash.

parking fines petrol station

The vendors and representatives of the retailers insist these limits and charges are there to stop rogue parkers from taking up spaces for excessive periods. Drivers contest, however, that not only are these restrictions unfairly tight, but they’re poorly publicised. In spite of parking enforcement companies often insisting they are ‘clearly signposted’, motorists still feel like they’re being taken for a ride.

Appealing parking fines

All time-limited parking vendors have appeals systems that you can use. If you feel a fine you’ve received is unjust, it’s worth the effort. If your fine comes following nothing but your use of the on-site facilities taking longer than you’d like, due to queues or similar, there’s a good chance you can make a successful appeal.