Suzuki has introduced a new ‘Service Activated Warranty’ scheme that extends its three-year, 60,000-mile new car warranty up to seven years and 100,000 miles – for customers who service their car within the Suzuki retailer network.
The standard warranty is extended each time an owner has their car serviced by a Suzuki dealer. It remains in place until the next qualifying service, up to a maximum vehicle age of seven years or 100,000 miles.
Each Suzuki warranty extension is free.
The idea is to retain customers within Suzuki’s highly-rated retailer network beyond the standard three-year warranty period.
“At Suzuki, customer experience and retention are paramount,” said its aftersales director Denis Houston.
The new Service Activated Warranty will “ensure our customers get the best levels of service, fitment of genuine parts and the expertise of our dealer network, rather than going to a non-franchised repairer once their manufacturer warranty expires.”
It’s not just Suzuki car customers who can benefit, either – Suzuki motorcycle owners can also access the seven-year extended warranty package.
All major components are included, and customers who sell their vehicle between services, and within the seven-year qualifying period, can transfer the warranty to the next owner.
This is also free of charge, and may provide a boost to the retained values of used Suzukis.
Used Suzukis – and motorcycles
It’s not just new Suzukis that are included, either. Used vehicles that have been purchased privately, or have a gap in their dealer service history, can also benefit from Suzuki Activated Warranty – so long as they pass an official Suzuki Vehicle Health Check first.
The new Suzuki warranty package will officially launch to customers on 3 April 2023.
Suzuki Service Activated Warranty will rank among the most generous new car warranties, equalling Kia’s comprehensive seven-year, 100,000-mile warranty.
Fast-growing value brand MG also offers a seven-year warranty, valid for 80,000 miles.
Toyota and Lexus offer one of the most comprehensive new car warranties, with up to 10 years’ cover for new and used vehicles.
Like the Suzuki package, an extra year’s cover is added each time a Toyota or Lexus is serviced at an official dealer.
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