Gloucester named UK’s best motorway services 2021

According to consumer champion Which?, some motorway service areas are ‘downright dirty’

Gloucester motorway services

Gloucester and Tebay services have been named the UK’s best motorway service stations, according to a survey conducted by Which?

According to a poll of 2,700 people, the top three services are owned by the Westmorland group, with Gloucester (on the M5), Tebay (on the M6 at the edge of the Lake District) and Cairn Lodge (on the M74 in Lanarkshire) ranking first, second and third in the table.

Gloucester scored a rating of 86 per cent, gaining five stars for cleanliness, range and quality of its shops and food outlets, as well as its range of facilities.

Tebay scored 83 per cent and Cairn Lodge was given a rating of 69 per cent.

At the other end of the table was Bridgwater on the M5, owned by Moto. The service station received just 32 per cent, and was awarded just one star in every category.

According to Which?, recent visitors described it as “dirty” and “depressing”, and others complained of a urine smell and toilet paper strewn on the floor, while another simply said it “should be demolished”.

 ‘It pays to plan ahead’

“The results of our survey show that it pays to plan ahead to avoid some of the UK’s worst motorway services,” said Rory Boland, Editor of Which? Travel. “It could be the difference between a home-cooked meal in peaceful surroundings, or crowded queues in downright dirty facilities.”

“Whether you’re zipping down the M5 towards the beaches on the south-west coast, or up the M6 towards the Scottish border, make sure your journey isn’t spoiled by a stop at a shoddy service station.”

ALSO READ:

Smart motorway drivers told to ‘go left’

Smart motorway safety tech shortage revealed

What is the red ‘X’ on smart motorways – and how much is the fine for ignoring it?

Related Articles

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.

‘Five-minute rule’ for new parking guidelines

Changes will be made to the parking Code of Practice to prevent motorists being penalised if they struggle to pay on arrival.

Young Driver scheme could see nine-year-olds behind the wheel

Young Driver, the UK’s largest driver-training organisation for under 17s, has signed a deal to purchase a fleet of 170 new Suzuki Swifts.

Volvo gives EX30 electric SUV the Cross Country treatment

Launched in the north of Sweden, the EX30 becomes the first electric Volvo to be offered in rugged Cross Country specification.

Expand 20mph zones for road safety, say fleet experts

After a reduction in injuries on Welsh roads, there are calls for 20mph speed limits to be used more widely throughout the UK.