Volvo has launched a free repair initiative to help drivers fix two common driving problems.
Said to be a UK industry-first, Volvo owners will be able to get free repairs for punctured tyres and chipped windscreens.
These will be offered at no cost for all Volvo cars, regardless of their age.
Exclusive to Volvo drivers
Drivers will need to visit their local Volvo dealership, where technicians will make an assessment of the damage.
For windscreens, technicians will work to Volvo’s own National Safety Standards. Whether a repair can be made will depend on where the damage is located, and how large the chip is.
Should Volvo not be able to offer a free repair, the option of a cost replacement will be offered.
Free puncture repairs will also be dependent on the size and seriousness of the tyre damage. A Volvo technician will advise if a tyre cannot be fixed, with the price for a new one provided.
Reducing the nuisance
Drivers can take their Volvo to any UK dealership. The company hopes to be able to offer free repairs in most instances.
The service is designed to be completed while the customer waits. Should a repair take longer, the expected time required will be confirmed before work begins.
Kristian Elvefors, MD of Volvo Car UK, said: “As well as reducing the nuisance factor of minor damage, this new service helps keep cars in safe condition and, in the case of windscreens, can prevent chips leading to cracks and more costly replacements.
“We value all Volvo drivers, no matter how old their car might be, and this new service is the perfect way to help them stay safe, secure and mobile.”
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Be very careful, Volvo technicians are not qualified on windscreens as I found out. They can’t tell the difference between a chip and stress fracture and we were openly told they could not repair or replace as were not qualified to do so.
This advert is very miss-leading, even after contacting Volvo U.K. for advice, we ended up paying the insurance excess for a windscreen replacement via Auto-glass, who also diagnosed the fault as a stress crack due to incorrect fitment during the assembly process.