The ever-increasing cost of petrol and diesel means some less scrupulous motorists are tempted to fill up and then drive away from the pumps without paying.
Known by the police as ‘bilking’, this offence is estimated to cost UK petrol stations around £88 million per year. And figures obtained by Crown Oil showed 99 percent of crimes don’t lead to a prosecution.
The act of leaving a petrol station without paying for fuel is covered by the Theft Act 1978. The offence of Making Off Without Payment (MOWP) is outlined in section three of the Act.
The Theft Act 1978 states: ‘A person who, knowing that payment on the spot for any goods supplied or service done is required or expected from him, dishonestly makes off without having paid as required or expected, and with intent to avoid payment of the amount due, shall be guilty of an offence.’
In serious cases, a person found guilty of Making Off Without Payment could face a maximum of two years in prison and an unlimited fine. Defendants convicted in a Magistrates’ Court can be fined up to £5,000 and/or jailed for up to six months.
Police may not investigate ‘bilking’
However, the police may not investigate bilking – the crime of making off without paying for fuel – unless there is proof of premeditation. Devon and Cornwall Police hit the headlines when a forecourt owner was told officers would only respond if there was an obvious ‘intent’ to steal.
A request under the Freedom of Information (FOI) Act showed that, of 897 offences of Making Off Without Payment, Devon and Cornwall Police listed a total of 616 as ‘Investigated as far as reasonably possible. No suspect identified’. Some of these may not have been related to petrol station drive-offs, however.
In a separate FOI request, West Yorkshire Police said it did ‘not have a specific policy’ in relation to the offence of leaving a petrol station without paying, but it has ‘specific guidance’ for forecourt retailers. This reads as follows:
‘In summary, if the suspect draws fuel, enters the store and purchases items before paying for those items, the call taker will ask whether the suspect has been asked whether they have taken any fuel.
‘If the question was asked, the offence made out is one of fraud by false representation. If the question was not asked, the offence is making off without payment.
‘Where fuel is drawn and the offender simply drives off, the offence is making off without payment. However, where this is done in a vehicle bearing false registration plates, the appropriate offence is theft – non specific. The appropriate crime record is then completed.’
If petrol station staff believe the act of making off without payment was unintentional or accidental, they are advised to contact the DVLA. The retailer can then seek to recoup the losses using the details of the car’s registered keeper.
How to prevent petrol station theft
In the past, police chiefs have suggested the petroleum industry could eliminate bilking by making motorists pay for fuel upfront – a practice that is common in other countries.
However, UK fuel retailers are reluctant to implement this because the walk-in shop, with its range of high-profit-margin drinks and snacks, is a core part of their business.
Fuel theft looks likely to decline in the longer term, as increasing numbers of drivers switch to electric cars. At present, however, the British Oil Security Syndicate (BOSS) estimates that UK police forces dedicate more than 800,000 hours to the problem each year.
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What is the time frame for notifying the registered owner of the vehicle that had been involvedplease? We are a small vehicle hire company and received a notification of this offence, in December 2024, for an offence in December 2023! We aren’t allowed to keep the hirer’s payment details, so it looks like we are going to be stuck with the bill for the fuel and costs.