Volvo has created a brand-new online sales platform dedicated to approved used cars.
The Volvo Selekt Direct service allows customers to find and buy a used Volvo without needing to leave their home.
Launching Selekt Direct is part of Volvo’s growing commitment to ecommerce, with plans to have all new vehicle sales online by 2030.
Swipe right to buy
Customers will be able to search for a pre-owned Volvo, pay for it, then arrange nationwide delivery. All cars will be sold directly by Volvo, rather than through the dealer network.
Each car will be subject to 150 separate checks, including software upgrades, before being sold. A 12-month warranty will be included, along with cover for the vehicle’s next MoT test.
- Top 10 best-selling used car of 2021
Servicing and aftersales work will be performed by Volvo dealers as normal.
As part of the online transaction, customers will have up to 30 days, or 1,500 miles, to exchange their vehicle if they are unhappy.
Focused on customer needs
Volvo aims to sell all its new electric models via the internet, and move most UK new car sales online by 2025.
Beyond that, Volvo plans to sell exclusively online around the world by 2030. This will coincide with its move to offering only electric new cars.
Kristian Elvefors, MD of Volvo UK, said: “In designing Volvo Selekt Direct, we have focused firmly on the needs of consumers, personalising the service so it works in the way that’s right for them. That means not just the convenience of direct online access, but also peace of mind that the process is secure, robust and delivers a premium experience that fully reflects the qualities of our brand.
“With Volvo Selekt Direct, we are improving our service to consumers and developing a blueprint for our transition to online sales. Strategically, our retail partners will remain central to our business in providing full aftersales support, including servicing, maintenance and repairs.”
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