Bentley opens Excellence Centre to guarantee ‘perfection’

Bentley has converted its former Mulliner workshop into a new Excellence Centre where 50 craftspeople will carry out 650-point checks on every new car

Bentley Excellence Centre

The first Bentley has passed through the doors of the firm’s new Excellence Centre, opened to drive the “imperious quality” of every car the company builds.

Housed in the former Mulsanne factory, the Bentley Excellence Centre is home to a team of 50 “hand-picked craftspeople”.

They will carry out a 650-point check of all new cars, which Bentley says guarantees “perfection” before each car is signed off.

Bentley Excellence Centre

The checklist takes two hours to complete – and, each week, 20 randomly-selected cars will undergo an even more comprehensive quality audit.

The first car, a Bentayga V8, was this week driven off the new line by manufacturing board member Peter Bosch.

Bentley Excellence Centre

“Every Bentley model has always been hand-built and checked to the very highest standards,” he said. “The new Excellence Centre for Vehicle Finish takes our meticulous standards even further.

“Colleagues wear white gloves to ensure that our hand-built cars leave the facility without so much as a fingerprint on.”

These skills are augmented by artificial intelligence “to ensure our current and future cars will continue to meet our customers’ high expectations”.

Bentley adds that its entire Crewe facility, already carbon neutral since 2018, is on track to become carbon positive by 2030.

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Richard Aucock
Richard Aucockhttps://www.richardaucock.co.uk/
Richard is director at Motoring Research. He has been with us since 2001, and has been a motoring journalist even longer. He won the IMCO Motoring Writer of the Future Award in 1996 and the acclaimed Sir William Lyons Award in 1998. Both awards are run by the Guild of Motoring Writers and Richard is currently vice chair of the world's largest organisation for automotive media professionals. Richard is also a juror for World Car Awards and the UK juror for the AUTOBEST awards.

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