Volkswagen has announced a new digital platform aimed at making the process of buying a new van easier for customers.
Those that use a van for work everyday are likely to be short on time, and trips to dealerships eat into important business hours.
The answer is the new Contract Hire Direct service, allowing commercial vehicle customers to deal directly with Volkswagen UK.
The new process will allow buyers to find a van that meets their needs, tailor a finance package, and then apply for contract hire or lease online through the website.
Volkswagen promises that the deals available from VW Financial Services will prove to be good value, and customisable based upon mileage and customer deposit size.
Even after ordering, there is still no need to actually head to a local Volkswagen Van Centre. Customers can request for their new van or pickup to be delivered directly to their door instead.
With more than 80 percent of new vehicle customers beginning their research online, extending the process to include actual purchasing is a logical extension.
Sarah Cox, Head of Marketing for Volkswagen Commercial Vehicles, said: “The typical customer journey has changed and we are excited to be launching this new system via our award-winning website to keep up with the demand.
“As part of our Working With You promise, we’re committed to evolving our services to meet the ever-changing needs and requirements of the modern-day business, and we would expect to see more direct sales options coming on line in future.”
