Vauxhall Zafira B

Parliament to quiz Vauxhall on Zafira fires

Vauxhall Zafira BVauxhall has been summoned to Westminster by ministers on the Transport Select Committee so they can quiz the firm about the spate of Zafira B vehicle fires.

Peter Hope, customer experience director at Vauxhall, will face ministers this morning (Tuesday 19 July) at Portcullis House to answer questions about the firm’s response to the Zafira B fires.

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The Vauxhall Zafira B, pictured above, was built between 2005-2015.

A senior GM chief, Charles J Klein, will face ministers as well: he is engineering executive director of global CO2 strategy and energy centre at GM – but he’s also recently been vice president of vehicle engineering in Europe, the GM division that engineered the Zafira B compact MPV.

The Transport Select Committee is particularly interested in the Zafira B vehicle recalls issued on December 2015 and May 2016.

The meeting starts at 11.05am and also giving evidence will be representatives from the Driver and Vehicle Standards Agency, the government body that handles vehicle recalls in the UK.

Gareth Llewellyn, chief executive at the DVSA, will give evidence, along with acting operations director Peter Hearn and head of customer and business operations Andy King.

The Transport Select Committee has previously grilled Volkswagen executives about the dieselgate emissions scandal where chair Louise Ellman MP and her colleagues have proven to be  particularly combative questioners.

Vauxhall has set up a special customer information page for those concerned about the risk of Zafira B fires, with the latest recall action occurring in May 2016.

Reports of Vauxhall Zafira fires first emerged in October 2015 and the issue has spiralled since: it’s even led a concerned London Fire Brigade to comment on the issue via Twitter.

Watch: Vauxhall quizzed in parliament on Zafira B fires

Vauxhall Zafira B

Vauxhall offers free Zafira safety check after reports of fires

Vauxhall has offered Zafira owners the chance to have their vehicles checked at dealers for free after reports of models setting on fire began to be circulated on social media.

Vauxhall Zafira B

Anyone who thinks their Zafira B model, built between 2005-2014, may be affected should contact their local Vauxhall dealer.

The firm says warning signs that something could be amiss include:

  • Unusual characteristics from the heating system such as a squeaking from behind the dashboard
  • The fan does not work in positions 1, 2 or 3
  • The car has had previous work done on its heater system

Only cars fitted with the standard air conditioning unit, rather than the similar-looking climate control system, are affected – suggesting it could be a problem with the air conditioning switch.

Vauxhall says the way to tell the difference is look for a button marked ‘AUTO’ on the heater panel: if this is present, your car is NOT affected.

Cars with a button carrying a snowflake symbol, and a dial marked 1, 2, 3 and 4, ARE affected.

Until the car can be checked out by a dealer, Vauxhall advises either setting the fan speed to zero or, to clear the screen, only using the fan on level 4 and then turning it off as soon as possible.

The current Vauxhall Zafira Tourer is not affected. Neither, adds Vauxhall, is the first-generation Zafira built between 1999-2005.