Mitsubishi Outlander PHEV (2016): long-term review

Mitsubishi Outlander (2016) long-term review

This could be one of the most controversial vehicles amongst eco-car enthusiasts since a Bluemotion-badged diesel Volkswagen. It’s the Mitsubishi Outlander PHEV: a 2.0-litre petrol SUV with an electric motor and an official MPG of 156.9. Yes, that’s 156.9mpg.

2016 Mitsubishi Outlander PHEV review: UK first drive

It works by running on electric (for an official range of 32 miles) after a full charge, with the petrol engine kicking in when the battery’s flat or you’re asking more from it than the electric motor can provide.

So why’s it controversial? For a start, many owners are saying that fuel economy figure is little more than fantasy. Mitsubishi has retaliated, by saying the figure comes from the official NEDC tests – not the manufacturer. Essentially, as most of the tests are done while the Outlander’s battery is charged, it uses very little fuel.

For the same reasons, it’s classed as having extremely low emissions (42g/km). That means it works as a bit of a tax dodge for company car drivers, who pay very low (7%) BIK tax, but will spend most of their time running it as a thirsty petrol SUV without ever charging it.

If you’re reading this thinking our introduction is throwing up more questions than it’s answering – that’s exactly why we’ve added one to our long-term test fleet. Just how good is it on fuel consumption in real life? How easy it to charge? Is it better than a diesel? Read on to find out…


Month six: it’s a cracking goodbye to the Mitsubishi Outlander PHEV

Month six: it’s a cracking goodbye to the Mitsubishi Outlander PHEV

My final weekend with the Outlander. The last couple of days with a car that, even after six months, I still hadn’t really bonded with.

A road trip was in order – so a Friday afternoon dart up the M1, onto the M6 and across the M54 to visit my folks in Shropshire. A stop off at Corley Services saw me parking alongside rows of dirty diesels – stumping up £6 to charge at Ecotricity’s charge points makes no financial sense in the Outlander. Clearly I’m not alone in my thinking – a Nissan Leaf was parked nearby, away from the chargers, which remained unused during the couple of hours I spent trying out Starbucks’ delicacies.

Despite not being able to charge at Corley, a 40.0mpg average during the gentle motorway run was adequate, and I do appreciate the comfortable, leather seats and high-up driving position the Outlander offers.

A weekend ferrying my parents around and they had nothing but good things to say about the Outlander – not only was it comfortable, it also looks good on their driveway (an important consideration, apparently) and moves away in silence. How modern.

Unfortunately, the end of the weekend – and the end of my tenure of the Outlander – didn’t go to plan. A passing Audi on a rural road flicked up a stone, causing a chip in the windscreen. Within moments this had turned into a large crack. Great.

This cracking goodbye aside, what are my final thoughts on life with the Mitsubishi Outlander PHEV after six months? Well, it has sort of convinced me of the merits of plug-in hybrids. I like the fact that my 20-mile commute could, in theory, be completed under electric power alone. And I enjoy the feeling of driving the Mitsubishi Outlander when it’s fully-charged – running a diesel feels like a backward step once you’re used to creeping around town in silence.

Anyone who does regular longer journeys will be better off with a diesel, however – but then, we already knew that. Plug-in hybrids make little sense if you don’t charge them regularly – and now Ecotricity has introduced its £6 charge, you’re even less likely to do that if you’re a business user.

The plug-in element aside, the Mitsubishi Outlander isn’t a bad car. The interior isn’t anything special – but it’s better than it used to be – and the infotainment system is pretty woeful to use.

There is no enjoyment to be had in driving the Outlander, either (perhaps Mitsubishi could learn from cars such as the Passat GTE – hybrids can be fun), but it does the job of being a practical mode of transport with a minimum of fuss.

Would I recommend one? Maybe. If practicality is high on your agenda, perhaps for whatever reason owning a four-wheel-drive would be handy, and you can charge it regularly, the Outlander PHEV will be worth a visit to your nearest Mitsubishi dealer.

If, however, you’re a business user wanting to cash in on the Outlander’s green credentials (and the benefits they bring), you might want to take a look at the changes about to be brought in by Phillip Hammond. You’d probably be better off with a diesel – especially if you’re paying for your own fuel.


Month five: is the Mitsubishi Outlander PHEV a good family car?

Month five: is the Mitsubishi Outlander PHEV a good family car?

I’m rather conscious so far that my updates so far have concentrated largely on the EV side of the PHEV – and most buyers will treat it simply as an alternative to a diesel SUV, and actually charging the thing will be a tiny part of ownership.

So how does it stack up as a family car? For a start, you can’t get an Outlander PHEV with seven seats. You can get a diesel version with an extra two seats squeezed into the back – but the battery on the hybrid version eats into the space where these seats would be. So if you’ve got a big family, it probably isn’t going to work for you.

If you’ve only got a couple of kids, don’t dismiss the PHEV just yet. Although the battery does hamper boot space to a certain extent, it doesn’t eat into it massively. With the rear seats up, you get 463-litres of luggage room – 128 less than a five-seat diesel version.

That’s still a sensible amount of luggage capacity, however. The Mazda CX-5, as a comparison, has a 503 litre boot, while the Hyundai Santa Fe has 585 litres. More, but it shouldn’t be a deal breaker.

The rear seats split 60:40 and fold down flat, while the Outlander’s huge boot opening allows easy access.

Head and legroom in the rear is good, while the leather seats (standard on our GX5h long-termer) not only look good, but are easy to clean – an important considerations for families with young children. Isofix mounts on the front and outer-rear seats means it’s easy enough to fit child seats, and children will probably enjoy the high-up seating position compared to an estate car.

Combine this practicality with a five-star NCAP safety rating and a four-wheel-drive system for when the weather gets bad, and the Outlander PHEV makes a lot of sense as a family car.


Month four: how does the Mitsubishi Outlander PHEV compare to the Volkswagen Passat GTE?

Month Four: how does the Mitsubishi Outlander PHEV compare to the Volkswagen Passat GTE?

The Mitsubishi Outlander PHEV has been a mightily-popular plug-in hybrid, with 11,786 sold in the UK last year. Before it came along in 2013, plug-in cars were traditionally a bit weird, and only bought by early-adopters. The Outlander offers a degree of normality – along with a high level of practicality – that means conventional diesel drivers can be tempted by the Outlander’s supposedly low running costs.

But now other manufacturers are starting to cotton-on. Mitsubishi UK’s sales – a huge proportion of which are the Outlander – are down to 12,097 so far this year, compared to 15,414 at the same time last year. Along with drivers realising that plug-in hybrids aren’t always that economical (unless you regularly charge at home and only occasionally travel further than 20 miles), some of this could be down to the increase in rivals being launched by mainstream manufacturers.

Volkswagen Passat GTE (2016) review: Two-Minute Road Test

I’ve just spent a week with a Volkswagen Passat GTE. Not an obvious rival per se, especially in saloon form, but starting at £38,075 for the estate, you’d be wise to consider one alongside our high-spec £43,339 Outlander PHEV GX5h.

The crucial stats for company car drivers are very close: 42g/km CO2 for the Outlander, compared to 39g/km for the Passat. That results in 7% BIK tax for business users, and free road tax for both of them.

First impressions of the Passat, from someone who’s spent months driving an Outlander? The interior is wonderful – truly upmarket, boasting almost Audi levels of build quality. Despite being tweaked by Mitsubishi over the years, the Outlander’s interior leaves you feeling a little short-changed. It’s certainly not premium, but it does feel like it will stand up to day-to-day abuse from families fairly well.

The infotainment system is one area in which the Passat has clearly benefited from the VW Group’s expertise. It’s lovely to use, really quick to respond and even the standard 6.5-inch display is easy to read.

Like the rest of its interior, the Mitsubishi’s infotainment system is still behind the times, despite being improved when the car was facelifted last year. It takes an age to start up, is laggy to use and features are hard to find. Connecting your phone can be a challenge, too.

This should get easier when the 2017 model arrives with Apple CarPlay and Android Auto – unveiled at the Paris Motor Show. The Passat GTE is already available with this as a £125 option. A smidgen tight when you can get it as standard on a new Vauxhall Corsa.

And then there’s the common denominator: the plug-in hybrid system that explains why we’re pitching these two unlikely competitors against each other in the first place. Both offer fairly short electric-only ranges (the Passat 31 miles, the Outlander 32), and neither should take the place of a diesel if you do a lot of long journeys.

The Passat uses its system to offer that additional element, the fun GTE mode, and when the battery does run out of juice the petrol engine kicks in almost seamlessly. The Outlander makes a bit more of a fuss, grumbling into life and making its presence heard. And then there’s that CVT gearbox.

The Outlander’s CVT ’box sounds strained if you’re trying to accelerate with the slightest degree of urgency (compared to the Passat’s lovely six-speed DSG), while the light steering isn’t confidence-inspiring. No, it’s not meant to be a sports car, but the Passat GTE proves parents can have fun, too. Hitting 62mph in 7.4 seconds, it’s the fastest Passat currently offered by VW.

On the plus side, the Outlander’s high-up driving position offers an excellent view of the road that you don’t get in the Passat. It makes the Outlander feel like an airy, safe car for long trips – important for families, and great for quelling child sickness. And, of course, its four-wheel-drive system will help over the winter months or when tackling a particularly challenging campsite.

The verdict? After a week with the Passat, I was reluctant to hand it back and take back the keys to the Outlander. Not only is the Passat more enjoyable to drive, the interior is leagues ahead and the technology behind the hybrid system seems more advanced.

That’s my personal conclusion. Of course, the Outlander offers more space, and families will appreciate the high-up driving position it offers as an SUV. They’re not direct competitors and they will appeal to different buyers – but I know where my money would go.

Read our Two-Minute Road Test of the Volkswagen Passat GTE


Month three: Mitsubishi Outlander PHEV meets the Airlander ‘flying bum’

Month three: Mitsubishi Outlander PHEV meets the Airlander 'flying bum'

You may have seen the Airlander ‘flying bum’ in the news this week. It’s the largest aircraft in the world – a hybrid airship that’s more than 90m long and cost £25 million to make.

Designed to be used in long-endurance surveillance for the US government before the project was axed and it was sold to the UK, the Airlander uses helium to get airborne and sounds much quieter than a conventional helicopter or plane.

It’s stored at Cardington Airfield, around 15 miles from home for me. That’s within the electric-only range of a fully-charged Outlander PHEV – so it’d have been rude not to take our long-term Outlander to meet its bigger, flying cousin.

A tenuous link, perhaps. But, just like the near-silent Airlander can sneak up on enemies in silence (while also being good for the planet), I’m really starting to appreciate the quietness of the Outlander PHEV when it’s freshly charged.

My neighbours like the fact I can get away early, and arrive home at night, without the clatteryness of a diesel engine waking them up. The one evening I swapped the Outlander for a Porsche Cayman GT4, they picked up on how noisy it was in comparison.

Month three: Mitsubishi Outlander PHEV meets the Airlander 'flying bum'

The Outlander’s quietness isn’t always a good thing. One day, I was taking the country road route home, driving the PHEV gently and trying to maximise its electric range. There was a pigeon in the road – I didn’t want to brake (that’d have a knock-on effect on my hypermiling), and presumed it’d fly away last minute.

It didn’t. It was the slowest road kill ever. At around 30mph, I felt the poor pigeon get squished by the Outlander’s 18-inch wheel. It just didn’t hear me coming.

Fortunately for wildlife, the Outlander soon runs out of charge. Yes, I’ve already gone over the benefits of the Outlander’s hybrid system, and I get that it’ll work for those of us who regularly do short journeys. But I still find myself wishing I could travel before before the petrol engine noisily kicks in.


Month two: what’s the etiquette around charging?

Month two: what’s the etiquette around charging?

I wasn’t planning on writing my second update about the same subject as the first one. But charging is such a new thing for someone who’s so used to just filling a car with fossil fuels, there’s a lot to learn.

And I don’t mean the intricacies of what cards I need to charge where. I’ve got all that sussed now, and I’m really getting into the hang of plugging it in regularly. No, I mean the etiquette.

I use a charge point near our office regularly and, since MR’s Peter Burgess complained to the council that it was being blocked by non-electric cars, it’s now clearly signposted as a three-hour maximum parking space for charging only. That’s fine for me, I can charge almost entirely in three hours.

But, as I mentioned in my last update, one e-NV200 van driver seems to park there regularly and leave it charging for an entire day while he no doubt catches a train into London from the nearby station. I’ve even seen the van blocking the space without charging – what’s the point? To save having to pay for parking, perhaps, but then I noticed he had a ticket on the windscreen.

Conscious of people who unnecessarily block charging bays for those who need them, I’ve returned to the Outlander a few times to find a fully electric car parked next to it, clearly wanting to use my socket. Most charge points have two – a fast charge and a slow charge. Naturally, if it’s free, most prefer to use the fast charge.

But if someone in a Nissan LEAF, for example, needs a charge, their need is a little more important than mine. While I’ve got a (thirsty) petrol engine as backup, they need that charge to get home. I tweeted my dilemma, and the internet didn’t hold back…

A smidgen harsh, perhaps – what’s the point of driving a plug-in hybrid if it’s never plugged in?

Other people came up with suggestions…

And many said I shouldn’t feel guilty.

But I do. So I’ve come up with a solution.

Will it work? Find out in our next long-term update.


Month one: how easy is it to charge the Mitsubishi Outlander PHEV?

Month one: how easy is it to charge the Mitsubishi Outlander PHEV?

As an introduction to plug-in cars, the Outlander PHEV is proving to be a real eye-opener.

For a start, the UK’s public charging network is a bit of a shambles. Rather than being operated by one company, a number of different firms provide chargers in different places. So, the majority of chargers in the area where I do most of my driving are operated by Source East. To access those, I need a Source East card at a cost of £10 a year. For the use I’d get, that’s a bargain – so I was keen to sign up.

Only Source East’s website is useless. It’s several weeks since I tried to join without any luck, and it still doesn’t appear to be working. Their customer service department isn’t responding to pleas for help, either.

Chargemaster came forward with a solution. For £7.85 a month (after a six month free-of-charge trial period), you can use their Polar Plus network, which gets you access to 4,000 charge points across the UK (including those operated by Source East). More expensive, but it takes some of the hassle away of trying to find appropriate cards if I decide to travel further afield.

So, with my Polar Plus card in hand, I headed to the one-and-only charge point located near our office. Chargemaster’s useful Polar Plus map not only helps you locate charging points, it also tells you what kind of charger they have, as well as whether they’re in use at that moment in time.

According to the map, our nearest charger wasn’t occupied. But, despite signs saying the spaces are reserved for electric vehicles only, it was blocked by non-plug-in cars. How annoying.

With an early start, I’ve found it is possible to park at the charging point near our office and give the Outlander a full charge (which takes roughly three hours… conveniently the maximum time you’re allowed to park in this space).

But it’s not always possible. There’s one regular Nissan e-NV200 who often parks in the space and blocks it all day, ignoring the three-hour limit.

When it is possible, it works out well. With a real-life range of around 25 miles, I can commute almost entirely on electric power and rely on the combustion engine on those occasions I need to travel further.

Month one: how easy is it to charge the Mitsubishi Outlander PHEV?

One such occasion was a recent round-trip to Heathrow. The only public charge points at Heathrow are located at short-term parking, limited to three hours. If you leave your car there for more than three hours, you get hit with a ticket. And what use is that, unless you’re only visiting Heathrow to collect someone?

I instead used a valet parking company, but they don’t have any provisions for electric car charging either. How difficult would it be to incorporate it into their service? It could be a huge hit for anyone with an electric car within commuting distance from Heathrow.

On the way home I could have stopped at the services, grabbed a coffee and given the Outlander a quick charge using Ecotricity’s fast charge point (using another card I’d handily registered for). But that can only charge to 80% giving me something like 20 miles electric range (probably far less at motorway speeds). That would have saved me around £3 in petrol – or, roughly the cost of a coffee I would have bought to pass time waiting for it to charge.

I couldn’t see the point, so I drove the Outlander PHEV like a big, petrol SUV carrying an empty battery in a manner of someone who wanted to get home from the airport. The result? 24mpg. Ouch.

Fortunately, we’re spending six months with the Outlander, but we’ll see if it starts to get more convincing over time. So far it’s proving to be slightly irritating to run – but that’s more down to the infrastructure rather than the car itself.

Web editor at MotoringResearch.com. Drives a 1983 Austin Metro. Tweet me @MR_AndrewBrady.

Pin It
  • Nigel Harris

    I’ve been driving my Outlander PHEV for nearly two years and I rarely charge it away from home. On 90% of occasions that I drive out of my driveway with a full charge, I return later in the day having covered less than 20 miles, with some charge remaining, having used no fuel at all. On the other 10% of occasions, which include long motorway journeys, it becomes a normal petrol hybrid vehicle. I only stop to plug in and charge up on motorways if I’d be taking a break for a coffee anyway.

    The economy benefits of this kind of vehicle depend very much on the lengths of journeys you do and the access you have to charging. Someone able to charge in their driveway at home, using it mostly for frequent local journeys, or a daily 20-mile round-trip commute, could use hardly any petrol.

    I personally have never seen anything remotely as bad as 24 mpg. My worst figure from tank to tank was 37 mpg (on a long journey with no chance to plug in) and my best was 102 mpg (a mix of local driving and a few longer trips).

    Incidentally, when I bought the vehicle, Mitsubishi could not have been more honest about the mpg figures. They legally have to quote the ridiculous 159 mpg figure, as that’s what European tests show. But they told me quite clearly that if my motoring regularly included journeys of over 150 miles, I’d be better off with the diesel version of the Outlander.

  • Colin Lambert

    I owned one for 6 months and lost £4800 in getting rid of this pile of junk.
    Overall petrol consumption over a 450 mile test was 55mpg. A THIRD of the claimed mileage! 32 miles to the charge. Dream on. 25 miles was best I achieved and usually only 22. display was over complicated and basically the car destroyed my joy of driving.
    I named it the ‘Origami car’ the body work is so thin as to be built from biscuit tins!. I had a blue one luckily but owners of blacks ones on the forum were comp alining that their paint was peeling off within 6 months from new., How can a company the size of Mitsubishi get it so wrong.
    NEVER AGAIN!

  • Graham Knight

    I think I must be getting this wrong somehow! Had my 2015 Outlander for a year now, and it is true that I don’t get the claimed 118mpg (it was not the 156ish claim when I got this mode)l. I do however get a combined usage figure after a year of mixed short/long journey motoring of around 62mpg. Hardly a gas guzzler. If you drive the car with all the tricks turn on – Eco mod, regenerative breaking, hit the save button when on the long halls out of town, change if it gets too low etc. AND don’t drive like a divv. it works. Which is more than I can say about my previous diesel 1.6 Picasso which drank fuel when I was doing the majority of around town cold starts mileage. True it struggles with slow starts on hills to get to 40, but how many do I do of those – hmmm – few! Its an SUV not a sports salon, drive it like it was designed to be driven, not like you want to break it to prove your right – their wrong, and it is a nice ride and comfortable motor. If you don’t want to do that – why bother. Oh and as for rechargers, never used one. Charges overnight on the drive and that is enough. Longer trips, I drive on the motorways mainly south coast to the north or into London. Still hit the eco button, only gets turn off when I’m hill climbing. Drive it like a hybrid, not a petrol or diesel – you could be surprised! Or go back to riding a bike!

  • Pingback: There could be more electric car chargers than petrol stations by 2020()

  • Pingback: Mitsubishi reveals GT-PHEV concept ahead of Paris Motor Show debut()

  • Pingback: Skoda Fabia vRS: Retro Road Test | Motoring Research()

  • Pingback: Ecotricity blames £6 charge on Mitsubishi Outlander PHEVs ‘clogging up’ network | Motoring Research()

  • Pingback: Mitsubishi GT-PHEV concept revealed at Paris Motor Show 2016()

  • Pingback: Opinion: should SUVs have reversing cameras fitted as standard?()

  • Erocker

    I was reading this article until I got to the Outlander CVT operation but it does not have a CVT.

  • Pingback: Buy a Mitsubishi Outlander PHEV and get a free home charger()

  • alasdair84

    Plug-in hybrids really are a con. 157mpg – great! but really you wont get it charged often enough and will be driving a heavy, 4-wheel drive SUV with a 2 litre petrol engine and achieving 24mpg. And you’ll pay £0 in road tax for the pleasure, while my mum’s tiny 1.0 Micra costs £145 a year. These cars exist because of the ridiculous EU driving cycle testing, which I hope is abolished or updated ASAP, so that these cars are removed from our roads.

  • Maximiliano Moraga