Vauxhall has called upon the AA to help Corsa and Adam owners determine if their car is one it has advised is undrivable due to an undisclosed steering fault.
The breakdown recovery service will help owners with the fiddly process involved in checking whether their Corsa or Adam is one of the 3000 vehicles Vauxhall has told owners not to drive.
AA operators will first advise people on the telephone; if they’re still not comfortable, the AA will dispatch a patrol to check the car for owners. If it is one of the affected cars, the AA will take the car away to a Vauxhall dealer and, if required, will arrange a replacement vehicle.
Whether owners would have to pay for this replacement car hasn’t been disclosed.
When the recall was announced late Friday (26 September), Vauxhall initially advised owners call its customer helpline (0800 026 0034) for advice, but this is only open until 7pm at weekdays, and between 9am and 5pm on weekends. The AA helpline (0800 553388) is open much longer – between 7am and midnight, seven days a week.
Since May 2014, over 22,000 Vauxhall Corsa have been registered (it’s a UK top five best-seller), plus a growing number of Vauxhall Adam. The Vauxhall Corsavan is also affected by the safety recall.