Audi dealer offers free meal, customer runs up £700 restaurant bill

When Siobhan Yap’s Audi A3 cabriolet was damaged on the forecourt of Watford Audi, the dealership offered her a free meal for two to apologise for the inconvenience.

Ms Yap was delighted to accept – and headed straight to a top London restaurant to make the most of the free meal with her mother.

Between them, the pair enjoyed four glasses of champagne at L’Atelier de Joel Robuchon in Covent Garden, two bottles of wine at £69 each and six cocktails totalling £86.

Of course, it’d be a shame to visit a Michelin-starred restaurant without sampling the food, so Ms. Yap and her mother enjoyed one La Truffe Noire (£35), two St Jacques scallop dishes (£58) and two La Volatille risottos (£42).

The total bill came to an incredible £714.61 – a figure Yap claims was “relative to what they put me through and their customer service levels.”

Ms Yap told the BBC: “They put me through a lot of stress and it was a really nice restaurant. They should have specified a limit.”

Audi Watford has said it was “keen to make amends for the incident”, during which Yap’s secondhand A3 cabriolet was damaged by a delivery driver before she collected it.

The dealer loaned Yap a courtesy car while her own vehicle was repaired, but described the restaurant bill as “excessive” and offered to pay half.

A spokesman said: “We believe this is a fair and reasonable amount given the circumstances, and we stand by the decision taken.”